At SNAKKED, we are committed to delivering your favorite makhana snacks quickly, safely, and in the freshest condition. Please read our Shipping Policy to understand how your orders are processed and delivered.

1. Order Processing

• All orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During festive seasons or promotional sales, order processing may take slightly longer.

2. Shipping Coverage

We currently deliver across India through trusted courier and logistics partners.

If your location is not serviceable, we will inform you and process a full refund for prepaid orders.

3. Delivery Timeline

Estimated delivery times are:

• Metro Cities: 2–5 Business Days
• Tier 2 & Tier 3 Cities: 3–7 Business Days
• Remote Locations: 5–10 Business Days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before payment.
• We may offer Free Shipping on orders above a specified value during ongoing promotions.

5. Order Tracking

Once your order is shipped, you will receive:

• Order confirmation email
• Shipment confirmation
• Tracking ID and courier details via Email, SMS, or WhatsApp (where applicable)

You can use the tracking number to monitor your shipment until delivery.

6. Delivery Attempts

Our courier partners will make delivery attempts as per their standard policy.

If the delivery cannot be completed due to:

• Incorrect shipping address
• Incorrect phone number
• Customer unavailable
• Refusal to accept the package

the order may be returned to us. Additional shipping charges may apply for re-shipment.

7. Address Changes

If you need to update your delivery address, please contact our customer support before your order is dispatched.

Once an order has been shipped, we may not be able to change the delivery address.

8. Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

• Do not accept the package if possible.
• Take clear photos of the package.
• Contact our customer support within 24 hours of delivery.

We will investigate the issue and provide an appropriate resolution.

9. Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

• Natural disasters
• Extreme weather conditions
• Public holidays
• Government restrictions
• Courier partner operational issues
• Other events beyond our control

We appreciate your patience and understanding in such situations.

10. International Shipping

Currently, SNAKKED ships only within India.

We may introduce international shipping in the future.

11. Contact Us

For any shipping-related questions or assistance, please contact us:

SNAKKED
Website: https://snakked.in
Email: support@snakked.in
Phone: +91-XXXXXXXXXX

By placing an order on our website, you acknowledge and agree to the terms outlined in this Shipping Policy.